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Policies As of July 2019

Senior couple meeting real estate agentRegistration

Prior to the first scheduled class meeting, each student must execute an enrollment contract which sets forth the basic rights and obligations of both Jan Secor School of Real Estate and the student. The contract has been approved for use by the North Carolina Real Estate Commission. Students who enter into a course conducted by Jan Secor School of Real Estate will be considered registered when the tuition is paid in full. The school will accept a $100 non-refundable fee to reserve a seat for any upcoming class. The balance is due on or before the first day of class in order for the student to be considered registered.

Refund Policy

Pre-registered students who wish to withdraw prior to the course may do so by giving a 5-day written notice to Jan Secor School of Real Estate prior to the beginning of such course.  An alternative would be to transfer to another such course within the next six months at no additional cost, provided seating is available. A student enrolled in a broker pre-license course or a broker post-license course may, after the class begins and within the first seven days, transfer to another scheduled course at no additional charge, so long as the transfer is within the next six months, seating is available, and the school is properly notified. Upon receipt of the written notice to withdraw, a refund will be given—less a $100.00 non-refundable reservation fee. There will be no refund or credit for “NO SHOWS.” There will be “NO REFUNDS” after the class begins. Credit toward class will be held for six months with no refund after that time.

*A Student is considered registered when FULL TUITION has been paid.


Students are required to attend a minimum of 90% of all scheduled class hours with no exceptions. Students who miss classroom hours are less likely to pass the course or the state exam. Students are expected to arrive on time. Tardiness will count toward missed classroom hours. This attendance requirement is also applicable to students repeating a class. (Students who are repeating or transferring to a broker pre-license or broker post-license course may not join a class already in session). Students who have not fulfilled the attendance requirement will not be allowed to take the final in-class exam and will not be issued a course completion certificate.

* In the event of inclement weather, please follow the Guilford County School cancellation and delay schedule.

Grades/Completion Standards

A broker pre-license student’s grade is based on his or her performance on the final end-of-class examination. A minimum score of 75% is required to pass the examination. A broker pre-license student may, within 14 days of the course conclusion, make up a missed examination (due to emergency or illness) without repeating the course and receive a certificate of completion as long as the overall passing criteria is met. The school will administer a retake final broker pre-license examination one week following the course conclusion for any student who failed the final broker pre-license examination. The passing student will receive a certificate indicating his or her satisfactory completion of the course. The student who does not pass the final examination may retake the broker pre-license course within six months at a one-time discount of $379, provided seating is available.

Broker post-license course completion requirements include scoring a minimum grade of 75% on a comprehensive final course examination and satisfactorily completing any mandatory graded homework or classroom assignments. A broker post-license student may, within 14 days of the course conclusion, make up a missed examination. A broker post-license student who fails the final course examination may schedule a retake examination within ninety days, without repeating the course and receive a certificate of completion as long as the overall passing criteria are met. He/she may retake the course (if the final grade criteria are not met) within 180 days of the ending date of the failed course, free of charge, provided seating is available.

Student conduct

Students are expected to conduct themselves in a professional manner. Loud, disruptive, or uncooperative behavior shall cause the student to be removed from the class at the instructor’s discretion. Students removed from the class due to poor conduct will be expelled with NO REFUND OF TUITION MADE. Use of cell phones is not allowed during classroom hours. Breaks are given every hour to make necessary phone calls.

Additionally, students are expected to dress in comfortable and tasteful clothing. Students wearing inappropriate or distracting clothing will be asked to leave the class.

Course Cancellation/Rescheduling Policy

Jan Secor School of Real Estate reserves the right to postpone or cancel the start of any course for up to two weeks. Should any course be canceled or postponed for more than two weeks or have the meeting day or time significantly changed, the student will be entitled to a full refund less a $50.00 book charge for any textbook that has been marked in or damaged in any way. THE PROVISIONAL BROKER LICENSEE IS ADVISED TO SCHEDULE HIS OR HER POST-LICENSE BROKER COURSES IN SUFFICIENT TIME TO AVOID AN “INACTIVE STATUS.”


Any complaints that arise concerning the school should be directed to the Education Division of the North Carolina Real Estate Commission at P.O. Box 17100, Raleigh, NC 27619.